There are times when I’d like to torture every geek product developer who has a great idea for “enhancing” an existing product, particularly if the enhancement consists of cramming more features into an existing product to the point where any errant keystroke or movement results in some form of disaster.
Over the past year, I’d been vaguely amused when my wife complained that documents that she’d typed on her office system vanished, leaving her with a blank page. Surely, she had been exaggerating. Still… there was a nagging feeling there… because she doesn’t invent things like that.
Last week, I was trying to write a story on my laptop, which features the latest [at least it was the latest when I bought the laptop some five months ago] version of Word. I was happily typing along, occasionally swearing under my breath when somehow I brushed some key when I was typing an “h” or some such and found myself with a “search and replace” screen. That was merely annoying, but I really got angry when… suddenly… I discovered that the entire story had vanished and I had somehow “saved” a blank page with exactly the same file name, effectively erasing many hours work. After several minutes, I did find a previous “autosaved” version, minus the several hundred words I’d written in the past half hour. I spent a few minutes trying to figure out what combination of keystroke shortcuts had created that disaster, but couldn’t. So I went back to work on the story. But… the same replacement/erasure problem occurred twice more… and twice more I lost work and time. I also suffered an extreme rise in blood pressure and a reinforcement of my existing prejudice against product developers who have adopted the “churn and burn” tactics of sleazy stockbrokers and investment bankers by coming out with newer and newer versions of basic software that only gets more expensive and more costly with few real improvements.
As I’ve noted in previous blogs, enhancements aren’t “enhancements” when they create more problems than they solve. I shouldn’t have to be an absolutely perfect touch typist in order to avoid having such “handy enhancements” distracting me and destroying my work. This sort of thing is exactly what happens when the perceived “need” for more “features” overwhelms functionality. It’s also why I do my writing on older and more functional word processing platforms – when I can.
I’m certain some geek expert can probably explain why such features are good or even how I can disable them. BUT… I shouldn’t have to disable features that can create such havoc. Nor should I have to dig through autosaved files to reclaim something that vanished because an idiot developer wanted to add another enhancement to an already over-enhanced product.
Enough is enough… but that’s another old maxim that seems to have been forgotten or ignored in the social/cultural rush for “more” and “more.”