When I submitted my first stories to F&SF magazines in the dark ages before computers, or even word processors, manuscripts had to be typed, double-spaced, and be largely error-free. Back then, I was a decent typist, but not a great one, and even with Wite-Out [a liquid paper correcting fluid], I had to retype more pages than I ever wanted to count. But that need not to make mistakes made me much more careful.
Even so, with a typewriter I was much more fortunate than the novelists of the late eighteenth century and most of the nineteenth, who had to handwrite their manuscripts – and to do so in clear enough penmanship so that their words could be understood by the editor and the typesetter. The limits of technology required people to be much more painstaking, because the costs and the time required for redoing were much higher.
This example applies to all technology. I’ve run across clerks who can’t see at a glance that what they punched into the computerized terminal came out wrong, because no one “needs” to know addition, subtraction, and multiplication tables – or numerical estimation. Several years ago, when my publisher went to a new system, it took over two took years to get certain royalty statements unscrambled, even though I spelled out what was wrong and how to fix it out in detail within days of discovering the errors.
When my publisher went to convert older novels into ebooks, they used optical scanners and were sloppy about the proofreading. I still get emails complaining about the typos in those conversions… and some of those messages are anything but complimentary.
The university where my wife the professor teaches shortened the semester by two weeks. It was all programmed out – except that no one clearly looked into the implications because there’s no time in the schedule to conduct juries [applied musical skill performance tests]. Nor are there any performance spaces available. At present, the powers that be haven’t come up with a solution, but when they do I can guarantee that it will cause a fair amount of disruption… and likely take more time and effort than doing it right in the first place would have.
As I’ve said before, technology doesn’t automatically make anything better. What it does do is multiply what people do. If they’re good and conscientious, it allows them to do more good work. If they’re careless and sloppy… well, it multiplies the sloppiness as well… often to the point that even technology can’t easily remedy the mess… which is something that all too many technophiles want to ignore or overlook.