The usual reason for change in an organization is a professed desire to make the organization more effective and efficient. Yet many organizations, especially colleges and universities, make change after change without any significant improvements, and often those changes aren’t for the better.
Those running such organizations aren’t usually idiots; so why do they persist in seeking change that seldom results in anything but cosmetic change?
From what I’ve observed, they all believe that, in any organization, there’s room for improvement. And in an overall theoretical view, it often looks that way, but the problem is that too many managers/administrators are looking at managing people as if they were machines or tools.
In this sense, if largely subconsciously, the legislators in my home state of Utah regard colleges and universities in just that way. The state is paying the university in question to be a graduate-producing factory and the faculty and staff as machines in that factory, a factory that needs to increase the percentage of students obtaining degrees.
The factory analogy doesn’t work that well for colleges for several basic reasons. First, the raw materials (i.e., the students) aren’t, if you will, a standardized feedstock or even standardized parts. They exhibit a wider range of abilities, and over the years, universities have effectively been coerced and forced into accepting an ever-greater diversity of students.
Seventy-five years ago, that wasn’t nearly the case. Students were predominantly white males, largely from at least middle-class backgrounds, graded for possibilities and intelligence by standardized tests, and by far more rigorous secondary school grading than today. Colleges were designed to smooth off the rough edges and impart a basic ability to think and solve higher-level problems. Those with greater abilities, including the ability to roughly conform, were groomed for higher education in select professions. Along the way, those who lacked adequate intelligence (as measured by the system), lack of persistence, and lack of ambition (as defined by the system) were weeded out, with the result that in 1950, only a little more than 6% of Americans had a college degree.
Since then, universities have diversified the range of applicants that they accept and the fields of studies that they offer, so that 61% of high school graduates enter college, and over half of them graduate. As a result, today 54% of working age Americans have a college degree, either a four year degree or an two year associate’s degree, while census estimates for 2024 indicate 37% have a four year degree. On average, it also takes more time and resources, with 22% of students gaining bachelor’s degrees taking six years to do.
The U.S. higher education system has moved from a limited factory model where a high percentage of pre-selected students graduated (particularly those who survived their first year of college, since a number of state universities tended to flunk out disproportionate numbers of first year students in the years prior to 1960) to a non-factory model with far wider opportunity… but with a far higher cost for that education.
The second problem with the current factory model is that it doesn’t reflect the changes in the economy and society, yet politicians and too many educators tend to cling to the “factory model,” even though it’s no longer applicable, and keep tinkering with the system, year after year, seeking even higher graduation rates without realizing that roughly 40% of graduates end up unemployed or “underemployed” every year.
Tinkering with universities to increase graduation rates isn’t a solution particularly beneficial to students when there aren’t enough jobs for existing graduates, but I’ve yet to see any university leader or politician address that issue, most likely because universities have become job creation centers for not only the administrators, faculty, and staff, but also for the local community – especially if the college or university has a strong and profitable athletic department.
Given the astronomical cost of higher education, there’s also an incentive for the financial community to provide student loans. All the economic beneficiaries of college are supported largely by student tuition and fees, including the funds paid by the forty percent of the students who will never get a job making enough to pay off their loans.
But the pressure to increase graduation rates continues, even as college students, in general, learn less than their predecessors and pay more for that privilege.