One of the greatest addictions that’s ever struck a nation has engulfed the United States, and it’s making great inroads elsewhere in the world. It’s an addiction so powerful that it’s caused mothers to ignore and or neglect infants and small children, as well as fathers, if to a lesser degree, resulting in thousands of deaths, if not more. It costs businesses billions of dollars annually in lost work and pyramiding inefficiencies. It’s responsible for thousands of pedestrian and automobile accidents, and thousands of deaths and tens of thousands of injuries.

What is the cause of this addiction? The common everyday cellphone. In its addictive powers, it’s very similar to alcohol. Just as many people can do without alcohol or limit themselves to a few drinks, so can many cellphone users. But a significant proportion of American cellphone users can’t. They’re on the cellphone every moment that they can manage, either talking or texting.

You don’t think it’s an addiction? Just look at the faces of those are addicts. There are two kinds. One kind gets a rush when the cellphone rings or indicates a text. You can see their faces light up in pleasure, and they can’t wait. The other kind is the hard-core addict. Their faces don’t light up in pleasure when their cell rings because it so seldom rings or buzzes or tweets or barks – because they’re never off it. The worst cases clutch their electronic heroin in a death-grip, never letting go of it. They text all the time, in meetings, in concerts, in the car, on the bus, on the sidewalk or in hallways, so wrapped up in their electronic world that the real world around them ceases to exist, except as an inconvenience through which they must negotiate in order to experience their electronic communications fix. They’re not all that far from inhabiting the virtual world postulated by James Gunn in The Hedonist – first published back in 1955.

Not only does this addiction cause deaths, but it’s also eroding the structure of human society, or at the very least, changing it drastically as electronic connections take precedence over physical and familial connections. College students no longer talk to classmates they see in classes or on campus. They don’t even see them because they’re so wrapped up in their cellphones. Last year, my wife directed the western U.S. premiere of an opera by Michael Chang [Speed Dating Tonight] which featured a scene in which a dating couple never talk to each other, but communicate by texting even when they’re sitting across the table from each other. The older members of the audience were amused and appalled. The younger members were amused, but scarcely surprised. But when electronic addiction makes it into an opera, it’s a pretty good indication that it’s anything but rare.

And yet, for all of the evidence and all of the addictive behaviors produced by the cellphone, very few people seem to recognize or want to acknowledge that cellphones do create addictive behavior in a significant percentage of users. And that’s denial on a societal scale.

Or… it’s just a job. Anyone who thinks either of these thoughts often, perhaps more than once, should be considered for flogging, a firing squad, or cruel and unusual punishment. Especially if they utter those thoughts out loud. That won’t happen, of course, because one can’t punish someone for what they haven’t said, or, in the case of these two utterances, for those particular words.

I cannot recall exactly how many times I’ve heard someone, usually an executive, businessperson, politician, or administrator, make the comment, usually after being confronted about the impact of an act or policy they’ve just put in place, “It’s not personal.” Or “Don’t take it personally.” None of them seem to get or perhaps want to admit that ANY act or policy that affects someone else adversely is in fact very personal, whether intended or not. That’s not to say that sometimes such acts are necessary. Reductions in force when sales have plummeted are often necessary, but claiming it’s not personal is not only cowardly and despicable, but also reinforces the idea that those affected are not even “persons”; such words suggest that they’re disposable widgets.

Likewise, for someone to excuse poor performance, lack of performance, or lack of initiative in doing a job with the statement that “it’s just a job,” is equally despicable and dishonorable. Someone is paying for the job to be done. If that job has to be redone, or doing it late or not at all creates problems for someone else, whoever didn’t do the job right has committed a form of theft. Again, I’ve heard similar words, and certainly seen people acting as if they’d said those words, all too many times in recent years. Part of that may be because those acting in that fashion have been treated like disposable widgets, but can’t get, or feel they can’t get, better jobs or positions, and they feel disposed to do the minimum required, because, to them, it’s “just a job.”

The bottom line is simple, and all too often forgotten. Jobs are not just jobs, and anything that affects the people who are doing them or affected by them is indeed personal. And that’s something that too many employers and organizational bureaucrats have forgotten, which has led to too many workers taking the same attitude – and, in the end, everyone suffers.

I’m often asked about how I write, and while, like most writers, I’m perfectly happy to flaunt my knowledge and expertise, one of the things that I’ve learned over a long career is that almost every successful writer is unique in the way he or she approaches the craft. Oh, there are similarities, and a certain degree of grammatical competency is a necessity, but there are hundreds of variations on the theme of writerly success, and most people seem to understand this.

What most people don’t understand is that what is true in writing is also true in all professions requiring skill and thought. Once one gets beyond the mastering the necessary and basic competencies, the variations among the great and the successful are considerable. Again, the result must be outstanding, but how one uses competencies to achieve the result can differ considerably.

All that is why I’m appalled at the current educational craze for quantification and assessment along standardized lines. Using a building metaphor… that’s like saying you need to use a saw twenty percent of the time with a certain motion, a hammer thirty percent, a trowel fifteen percent, etc., regardless of what you’re building or what materials you’re using. Good and great teachers come in all flavors and talents, as do mediocre and poor ones, and trying to shoehorn teachers and students into the same methodology is a recipe for disaster.

Those who favor testing as a determinant don’t do much better, because tests essentially measure the use of certain skills in a short time period and the retention and regurgitation of information under pressure. That’s absolutely necessary in some professions, and counterproductive in others. Test are useful in measuring certain fundamental skills, such as mathematics, grammar, reading, basic history and government, but far less useful in determining how well students will apply those skills in the real world. Winston Churchill was an indifferent student at anything that bored him, but ended up winning a Nobel Prize in literature for his History of the English Speaking Peoples and The Second World War, not to mention becoming prime minister of Great Britain.

Then there is the fact that, whatever the testing methodology, it will play to the strengths of some students and against the strengths, or weaknesses, or others, while not necessarily measuring true ability. Those who think swiftly do comparatively better on objective tests, and may do less well on essay tests requiring longer concentration and focus, while slower, but surer thinkers may not do well on any form of timed test.

Yet it seems that all too many of those involved in education in the United States, whether as teachers, administrators, politicians, or parents, are looking for a magic solution that will instantly tell who is learning well and who is teaching well.

There’s no such thing, not instantly. The results are there, but they take years to show up, when it becomes clear that significant numbers of students from a school, or students who learned from a specific teacher or professor, make their marks on the world in some fashion or another. In this impatient society, that just won’t do. We need to know… now!

And so, flavour du jour solutions come and go, and rather than adapting a system that generally worked well for white middle-class and upper class students to a broader range of students, that system is being replaced with another, every few years, because no one can tell what worked and what didn’t. New buzzwords and approaches inundate the educational community almost every year, and yet there’s little improvement in the overall performance of American students, even while the “reformers” ignore those schools that have actually gotten results because they don’t fit the current new idea or they try to replicate on a large scale the results of a phenomenal teacher, ignoring the fact that great teachers are individuals and cannot be cloned, just as great writers cannot be cloned.

Excellence is individual and unquantifiable; mediocrity is shared and easily quantified.

I’m definitely a Type A, sometimes a super type A. I feel like I’m late if I don’t arrive somewhere at least a few minutes early, and especially more than that at the airport.

One of the things that bothers me, sometimes absolutely infuriates me, is waiting for things that have been promised by a certain time or date and don’t arrive or aren’t completed. I get especially angry when there’s no explanation or when the explanation is clearly a farce. I understand that disasters happen, and that people have personal or family crises upon occasion. But I get very tired of people who have them all the time… especially when they have the same predictable excuses all the time.

I have a friend who’s a contractor, and the bane of his existence is subcontractors. Now, he has his own crew that can do much of the work, including demolition, framing, finish work, tiling, and a number of other aspects of construction, but he’s essentially a custom homebuilder and very detail oriented. He has his preferred list of subcontractors, but he’s made the point more than once that in terms of quality and being on time, the “preferred” list, with a few exceptions, consists of the most reliable of the unreliable.

I also understand, having been in the consulting business, where all too much is wanted on short notice, and where one gets paid only for work delivered, and usually as late as possible [otherwise known as “wise cash flow management” on the part of the person or business who pays you] that there’s a huge temptation to overcommit because there’s no certainty as to when and what the next contract will be or what it will entail.

But when someone makes you wait for a product or service you’ve contracted for, or even comes late to meetings consistently, it’s either a sign of poor personal management or a statement that the individual who makes you wait regards their time as more valuable than yours. Too many doctors fall into that trap, but they’re certainly not the only ones. As I indicated above, even the best intentions can be derailed by events beyond our control, but when they derailed more often than not, it’s time to look at the way in which you’re operating…

And if you’re an author, you’d better be as good as George R. R. Martin if you’re going to make your publisher and readers wait for years for the next book.

Almost thirty years ago, I attended a science fiction and fantasy convention on the east coast, where a then-popular writer was toastmaster, and he made witty remarks, and was in fact the toast of the convention. Around fifteen years ago I attended a large national convention in the Rocky Mountain area, where, again, another locally popular writer was toastmaster and made witty remarks and was generally fawned over. What I’ve found interesting was that the first writer sold a handful of books, then a few written-for-hire Star Wars books, and then essentially vanished. The second writer sold one book, had a falling out with his editor, switched publishers and his second book flopped miserably, but remained a “celebrity’ for another few years before fading from view.

These two examples represent perhaps the extreme, but their cases are far from rare. There are other authors who sold well for decades and were never “celebrities,” except perhaps to a few hundred fans… and tens of thousands of readers who never thought of them as celebrities, just good writers whose books those readers bought… and bought. And then there are the handful of “rock-star” writers whose few public appearances at signings engender lines around blocks and limits on how many books the author will sign for any one individual.

From what I’ve observed over the years, there’s only a marginal relationship between having a celebrity “personality” or public attractiveness and being a good or popular writer, because I’ve seen poor writers treated as celebrities, and good ones who sell well but not spectacularly almost ignored at conventions and signings. Yes, there are good writers who are celebrities, and some are handsome or beautiful, but some are not.

The most obvious problem with being a celebrity is that it requires time, and in that respect, I’ve been most fortunate to be modestly recognized, but never a celebrity. If celebrities aren’t available to be celebrities their appeal fades quickly. At the same time, if celebrity is based on writing books, the time required to appear takes time away from writing, and fewer books get written… and celebrity fades, unless, of course, it’s fanned by a multi-million dollar television spin-off. Then too, for some writers, adulation and praise goes to their heads, and they become, as one publisher put it, “uneditable,” which usually lowers the quality of what they write.

Over time, though, one way or another, the celebrity fades. It fades more quickly for those writers with less ability, but it fades for all “celebrity” writers… and in the end, the books have to stand on their own, and some do. Most don’t.

So if you have the skill and talent and good luck to become a celebrity writer, enjoy the ride while it lasts, because that part of your writing career always ends before you think it will.