Reader Reviews

“I couldn’t do it.’ Those are my wife’s words every time I talk about reading though reader reviews of my books. Many authors won’t do it. I’m one who does, grudgingly, very grudgingly, because I’m still a reluctant optimist, but I believe that you can learn something from anything — even reader reviews.

Unfortunately, maybe those other authors are right, because I don’t much care for what I’m learning, and it doesn’t seem to be of much use, not if I want to keep trying to become a better and better writer. At first, I thought that I was imagining things, but then, because I do have a background in economics and analysis, I decided to apply some basic analysis — and I used The Magic of Recluce as the “baseline.” Why? Because it’s been in print continuously since 1991. It’s not a perfect baseline or template, because the reader reviews I used [Amazon’s] don’t begin until 1996, but it gives the longest time-time of any of my books. Over that fourteen year time period almost 35% of readers gave the book a five star rating; 25% gave it a four star rating; 18% gave it three stars; 8% gave it two stars; a little more than 15% gave it a one star rating [and yes, that adds up to 101% because of rounding]. More interesting, however, was the timing of ratings and the content of key words in those ratings.

To begin with, for the first two years or so of ratings, comprising roughly 20% of all ratings, all the ratings were either four or five stars, and not until 1999, eight years after the book was first out, did it receive a one star rating. Not just coincidentally, I suspect, that was the first review that claimed the book was “boring.” More than half the one and two star reviews have been given during the last five years, and virtually all of the one star reviews use terms such as “boring” or “slow.” From the wording of those reviews, I suspect, but cannot firmly prove, most come from comparatively younger readers.

The fact that more and more readers want “faster” books doesn’t surprise me. Given the increasing speed of our culture, the emphasis on “fast-action movies” and faster action video games, it shouldn’t surprise anyone. What does bother me is the equation of “fast” to “good” and the total intolerance that virtually all of these reviews show for anything that takes thought and consideration. The fact that more than twice as many readers find the book good as those who do not, and that a majority still do indicates that there are many readers who still appreciate depth, but the change in the composition of readers, as reflected in the reviews, confirms, at least in my mind, that a growing percentage of fantasy readers want “faster” books. Again… no surprise, but the virulence and impatience expressed is disturbing, because it manifests an incredible sense of self-centeredness, with reader reviews that basically say. “This book is terrible because it didn’t entertain me in the way I wanted.” And terms like “Yech!”, “Yuck!”, “Such Junk?”, “its [sic] horrible”, and “total waste” certainly convey far more about the reader than about the book.

As an author, I understand all too well that not all authors are for all readers, and there are authors, some of whom are quite good, who are not to my taste. But there’s an unconscious arrogance that doesn’t bode well for the future of our society when fifteen percent of readers state that a book is terrible because it doesn’t cater to the reader’s wishes — and throwing the book through a window because it doesn’t [yes, one reviewer claimed to have done so].

I’d say that they need to grow up… but I’m afraid that they already have, and that they’re fast approaching a majority, at least among the under 30 crowd. Two recent articles in other publications highlight the trend. The latest edition of The Atlantic Monthly has one explaining why newspaper articles are too long and basically gives what amounts to a variation on the USA Today format as an answer — quick juicy facts with little support or explanation. And what’s really frightening was the conclusion of an article in the “Week in Review” section of The New York Times last Sunday — that youngsters who are now 4-10 will make today’s young people seem like paragons of patience.

Newspeak, here we come.

Successors

On the Locus online site, there’s a discussion about who might be considered a worthy successor to the “grand old man” of science fiction — the late Robert A. Heinlein. A number of names are mentioned, and those contributing all give reasons for their selections. Something about this bothered me when the discussion was launched weeks ago, and, slow as I can sometimes be about the obvious, “it” — or several “its” — finally struck me.

What’s the point of the discussion? For all his accomplishments and faults, and he had both, Heinlein was unique to his time and place. Many of those involved in the discussion acknowledge this, but what isn’t brought up is that the same is true of most writers with any degree of accomplishment and originality.

Although few have noted it, Heinlein’s greatest claim to fame was that he combined originality, ideas that were usually less than jaded, and solid writing with popularity. According to one of the most senior editors in the F&SF field, the number of his individual titles that approached or exceeded million-seller status is “remarkable.” As a new biography to be published by Tor indicates, he was a complex man, with an equally complex and involved personal life.

So… why is anyone looking for his “successor”? Can’t the man be appreciated, or attacked, or analyzed, or whatever, for what he was? Has “sequel-itis” so permeated the critical F&SF community that some writer or writers must be jammed into a designed place?

Everywhere I look these days in entertainment — whether in cinema, music, books, and even games — there’s a tremendous pressure to fit. If an author or a musician does something different, there’s usually far more negative pressure and comment than positive. Much of that pressure is financial. I’ve noted on more than one occasion that any one of my “series” fantasies earns far more than one of my few critically acclaimed SF books — and this is not by any means exclusive to me.

In this light, even the discussion about successors to Heinlein nags at me, because I see it, perhaps unfairly, as another aspect of trying to come up with easy categorization in a field where such categorization is anything but easy and where labels create false expectation after false expectation. For example, it’s fair to say that a “Recluce” book should be a “Recluce” book, taking place in that world and adhering to the rules of that world, with a similar style, but is it fair for readers and marketers to insist that every book I write follow that style?

Certainly, that is the pressure. Some authors actually have a different pen name for each “style” of book they write, but what does that say about readers? Are so many so rigid in their habits and mindsets that they can’t look at anything different by the same author? Or have the marketing mavens conditioned them that way?

How about accepting/rejecting Heinlein for what he is, and doing the same for the writers that have followed him, instead of looking for quickly identified niches and tropes? When reviewers and critics who are supposedly analytical and thoughtful do this, that, frankly, bothers me even more. They should know better, but, then, maybe I’m just expecting too much.

Or does looking at each writer and book for what they are require too much thinking and depress the bottom lines of the industry?

Weapons and Technology from the Gaming Industry?

The Economist reported that the U.S. Air Force has put in a request to procure 2,300 Sony PlayStation 3 (PS3) consoles — not for personnel entertainment, but to hook together to build a supercomputer for ten percent of the cost of ordering one. This isn’t a one-time fluke, either. The USAF has already built and is operating a computer constructed from 336 PS3s. U.S. troops are using slightly modified off-the-shelf electronics for everything from calculating firing trajectories to controlling drone RPVs.

While I’m perfectly happy as a taxpayer to see cost-effective procurement, examples such as these give me a very uneasy feeling… for a number of reasons. First is the obvious fact that anything that is commercial and open can eventually be cracked, hacked, snooped, and sabotaged. Granted, for some applications that’s unlikely or doesn’t matter, but controlling drones? Second, even the example of the USAF procurement gives the “bad guys” new ideas and capabilities. And third, somehow the thought of our supposedly high-tech military having to rely on the gaming industry for the latest technology — and they are beginning to do so, thanks in part to complicated and Byzantine U.S. military procurement regulations — suggests that there’s something a bit askew in our national priorities, especially when a Nigerian national paying with cash, carrying no luggage, traveling alone, and already on the terrorist watch list can get to the point of almost detonating an incendiary device on an aircraft about to land in Detroit.

We don’t seem to be able to carry through on relatively routine security measures; we rely on gamers for high technology; we haven’t been able or willing to build a supersonic replacement for the Concorde; we’re behind the entire rest of the world in implementing high-speed ground/rail transport; and our most profitable industries are financial manipulation and litigation.

Now… it also turns out that some of these gaming devices provide essentially the guts of supercomputers… and that they have far-reaching medical implications.

For all this, I must say that I have to salute the gaming industry… but what exactly does that say about the state of American drive, initiative, and technology in every other area?

Are we so into video gaming that the rest of our high-tech industry needs to subsist on the fruits and scraps of electronic entertainment?

The Trouble with Numbers

We live in a world that has become on a daily basis increasingly more complex because of its ever advancing technology and still rapidly increasing population. One of the most obvious effects of both is that we have come to live in a world defined by, restricted by, and described by numbers.

For example, for most people, the date today is January 1, 2010. That’s effectively an arbitrary denotation of the passage of time since the attributed date of birth of the founder of a major religious belief system. Research, however, suggests that that birth date is off by six or so years and that the time of year was later manipulated for theo-political reasons to coincide roughly with the winter solstice. Because much of the world has based its chronology — and dates and chronologies are important for many political, economic, and social reasons — societies in general have accepted the modified Gregorian calendar for practical reasons and have resisted major changes for exactly those reasons. But most people never consider the background or the implications, and those who do quickly move on to more pressing issues, and ones about which they can do something.

Unhappily, the same lack of understanding lies behind so many of the numbers we use in society today, and the numbers tend to become “reality,” with little understanding of what actually lies behind them — until something goes wrong, and the blame is assessed everywhere but where it should be — and that’s at a lack of understanding of what the numbers really mean… or, in many cases, what they do not mean or represent.

For example, everyone takes “for granted” that if someone runs a temperature over 98.6 degrees Fahrenheit consistently for several hours, that person is sick. Not necessarily. In some cases, subnormal temperatures signal severe illnesses as well. Also, the 98.6 degree number is an average across large populations. It doesn’t hold for everyone, as I well know, because my wife’s “normal” temperature is consistently a degree and a half below “normal.” What that means for her is that what would be a mild or moderate fever for someone else is a severe fever for her. Yet the failure to understand the difference between “normal” for her and for the population as a whole could make a considerable difference to her in the case of a severe infection.

I’ve made the point earlier about numbers in regard to the side-effects with regard to vaccinations. Because some parents do not understand statistics, because they fear side-effects that occur in one in a million cases, they will avoid vaccinations for “childhood” diseases, where the side effects of the disease are often hundreds of times more prevalent than the side-effects of vaccination.

Failure to understand what the economic numbers meant in the several years before the last financial meltdown contributed mightily to the disaster. No matter what any “guru” preaches, you cannot have massive societal and even world-wide price run-ups in securities and real estate prices on a wide-scale basis when real overall economic growth is slow or moderate — not without generating a “bubble” and a subsequent collapse.

Nor can every company realistically aim at 10-40% annual profit targets, and when large numbers of companies are posting such profits at a time when nominal inflation is low… something is wrong, either the way those profits are calculated, or the way inflation is measured… or the reporting of other data… or the business practices of the companies involved.

Likewise, when more than forty percent of the grades given at universities in the United States are “As,” anyone with a modicum of understanding should realize the implications behind those numbers. In three generations, human beings don’t change from 10-15% of the collegiate population being brilliant to 40% plus being brilliant, especially when far larger numbers of less advantaged students are attending college. What it does mean, among other things, is that pursuit of “the almighty grade” has become as rampant as the pursuit of “the almighty dollar,” and that excellence in both academia and business has become secondary to numerical targets of dubious worth in assessing performance.

When “reader reviews” flood Amazon.com, what do they mean? Do they really judge excellence? While some may be accurate in that regard, in practice what those numbers reflect is popularity, not quality. There’s nothing wrong with that… so long as people understand that, but unfortunately, many don’t. More than a few readers have contacted me in surprise after reading one of my “less popular” SF novels to say that they thought a book was far better than the reader reviews. That shouldn’t really be surprising. Often excellent books do not make a quick and easy read, and for some readers, who seek ease of escape and entertainment, an excellent book may not be a good read. That doesn’t mean the book is “bad,” only that it’s not suited to them, but handing out “stars” for popularity doesn’t reflect quality. In fact, one reader made the point that he looks for “bad” ratings among authors he knows are good writers to find the excellent books.

The same problem exists with the travesty of “student evaluations.” I’m sorry, but 18-20 year old students do not know what they need to learn. Studies have shown that high student evaluations correlate directly to high grades given by the professor. There are always exceptions, but across thousands of professors that observation holds true. Thus, the numbers reflected in student evaluations do not reflect the quality of teaching, but the degree of grade inflation. Yet university administrations routinely use these evaluations as a proxy for good teaching. What their use reflects is not excellence, but the need for “popular” teachers to fill classrooms, regardless of excellence.

I could go on and on, but my opening thought for another numbered year is that, with more and more numbers flooding us, day after day… try, please try, to understand what they really mean and not what everyone else tells you they mean.

A New Hope for Interstellar Travel?

For more than a decade, at least some of the more “realistic” or “mundane” among the science fiction crowd — including various proportions of readers, writers, and critics — have been suggesting that the idea of interstellar travel is somewhere between unlikely and totally impossible in a practical sense. So I happened to be very pleased when I read in the November 26th edition of New Scientist that two new approaches to interstellar travel had been trotted out — one of which essentially revisits the idea of the Bussard interstellar ramjet… except the propellant would be dark matter, which is far more plentiful in interstellar space than the comparatively few atoms of hydrogen that made the original Bussard concept unlikely to be successful in significantly reducing travel time to even nearby stars. The other involves the creation of an artificial black hole that radiates Hawking radiation for propulsion.

Coming up with a theoretical model for either approach is, of course, a far cry from even an engineering design, let alone a prototype, especially when the composition of dark matter has not even been determined and when we don’t yet have the engineering know-how to create anything close to a black hole, but these theoretical approaches do bring some hope to the idea that we humans may yet escape the confines of a single solar system in some fashion other than massive asteroid-sized generation ships that no government or corporate entity will ever commit the resources to build.

One of the aspects of interstellar travel that fascinates me, and more than a few others, is the hope that it might at least give a jolt to the political and cultural emphasis on limitations and upon the glorification of the small — from ever-smaller and ever more necessary electronic gadgets that tie people into self-selected and socially and culturally limited peer groups to a lack of understanding about just how immense, wide, wonderful — and awful — the universe is… and how unlikely what lies out there can be conveniently catalogued into neat and small packages designed just for human use and understanding.

Will we ever understand it all?

Who knows? But we certainly won’t if we don’t keep looking outward and striving for more than a way to use science and new knowledge for a quick buck in the next fiscal year… or quarter.

I’d certainly rather have either a black hole starship or a dark-matter-ramjet than the new and improved pocket iPhone and its sure-to-be innumerable successors.