As a recent and continuing victim of supply chain woes, I not only have a personal interest in the problem, but a definitely professional one – because I don’t get paid the last of the advance on Isolate until the book is printed and published, and it appears likely that its publication date will be moved again (although this is not yet certain) because of the impact these issues are having on the printing industry. I’m far from the only author having these difficulties, which include some of the largest best-sellers in F&SF, and which will before long, if not already, affect a great number of authors who rely on the sales of actual printed books.
Too many people are blaming most if not all of the delays and problems on COVID, but while COVID may indeed be a contributing factor, what COVID also did was reveal the near-fatal [at least I hope they’re near-fatal, rather than fatal] flaws in the current U.S. and world economic structures.
Some time ago, I pointed out the fragility of an economy and an industrial structure based so heavily on “just-in-time” delivery systems and suggested that this could prove problematic and have wide-spread repercussions. When companies don’t have inventory of products and of components and parts, the smallest disruption can halt production, and many corporations are facing more than small disruptions. These repercussions also appear to be increasing rather than decreasing, and they’re being complicated by other problems.
A record number of employees quit their jobs in August. They weren’t furloughed, fired, or laid off. They quit, and they quit at a time when wages are increasing. A recent study by the consulting firm McKinsey & Company found that while corporations thought employees were most motivated by money, the leading complaints by workers were that they felt undervalued, overworked, and that corporations didn’t really care about them or listen to them.
Amazon may be raising wages, but it’s also raising the pressure to “produce” to the point that more than a few employees have stated that they don’t even have time for bathroom breaks.
The difficulty in finding sufficient retail and service industry employees will likely mean that consumers will turn more to Amazon and other online delivery platforms at a time when those delivery systems are already overloaded, and when there’s already a shortage of truck drivers.
It’s not just in business, either. School systems and higher education are facing more and more disgruntled employees, especially teachers and professors who feel that they’re pressured to compromise on standards, to coddle students who are unmotivated and undisciplined, and to turn out “numbers” rather than quality.
Shortages of trained medical professionals at all levels are increasing, both from deaths and disabilities and from burnout caused by continual overwork.
Add to these the growing demand for electronics/computerization in all fields and the fact that certain key resources are limited both by design and by physical scarcity and/or production difficulties.
Good systems that can endure hardships and shortages incorporate redundancies, back-up plans, contingency planning, and additional staff, but those cost money, and the emphasis on immediate results, maximum profits, and minimizing costs means that when disruptions occur, small problems escalate into larger ones, and larger ones can become catastrophes.
And that’s exactly where we’re heading. Even if we muddle through this time, the odds are that the lure of low costs and higher profits will drive business back into the same rut… with even worse results the next time… assuming there is a next time.