Sociologists classify the population in a society in various ways, including by income level, class, or education level. But I’d like to suggest another system of classification, by competence. Over the years, I’ve observed that only a small percentage of individuals are highly competent in their field, followed by a larger percentage that are moderately competent, with the next grouping being marginally competent, followed by those who are incompetent, and, finally, those who are actively and dangerously incompetent.
While such a classification might be idealistically pleasing, in practice, it’s impossible to implement. Where does one place the brilliant surgeon who is incompetent in human relations? Or the politician who is extraordinary in gathering votes, and a total disaster in governing? And why is it that so many people are a mixture of various levels of competences in different areas?
One of the problems that humans have is that all too many people who are very successful, and competent, in one area think they’re equally competent in everything, that they are, quoting someone known to all, “stable geniuses” in everything. There are people like Thomas Jefferson or Benjamin Franklin who excel in more than one field, but even Jefferson was totally incompetent in managing his money.
Add to that the fact that studies have shown, time after time, that people overestimate their own competence, and what’s worse is that, in general, the less competent people are, the more likely they are to overestimate their competence.
I think I’m pretty well-rounded, but no one should ever let me mess with the inside of any engine, or any form of plumbing besides, possibly, the inside of a toilet tank. Nor do I know squat about computer coding, but at least time has made it clear to me that I have definite limitations. Yet we’ve all seen doctors and scientists who are competent, if not excellent, in their fields, carry that assumption of excellence to fields where they know far less, usually with poor results.
Then, there are the people who are incompetent because they really don’t care, like the medical technicians who lose messages or scramble records, the bank employees who take forever to process simple deposits, the education administrators who are more interested in test results and appearances than actual student accomplishment, the tree surgeons who never show up for appointments, the supervisors who change long-scheduled assignments or meetings for their convenience, thereby disrupting dozens of other professionals’ schedules and work… (and that list is far too long for a blog).
There are also those who suffer spells of drastic incompetence because they don’t pay attention to what they’re supposed to be doing, like the driver who was texting and drove into a transformer box and knocked out power for a third of the university, or the hundreds of driving texters who have killed or injured others, the train engineer who lost track of where his train was and entered a curve at too high a speed,
The other problem with competence, or lack thereof, is that we live in a fairly high-tech society, and technology magnifies everything, including incompetence. That’s one of the reasons why automobiles have ever more sophisticated safety-features. You can mess up enough to kill yourself in mishandling a horse, but it takes great effort to do more than that. On the other hand, a single small mistake at high-speed in a modern SUV can wipe out all your passengers, several other vehicles and block an interstate for hours, causing all sorts of subsidiary accidents and additional injuries.
All of which suggests that we’re doomed to endure incompetence in various forms, including our own