Money, Technology…and the Complexity Problem

The other day, I realized that I needed to change some details on a bank account and to switch to another class of account. While the representatives with whom I talked were knowledgeable and helpful, the process took close to two hours. Why? Because of the combination of federal regulatory and bank/federal security requirements, even though I’ve been a customer for more than thirty years. They could not legally use the information on file. Every bit had to be re-verified, and I had to listen to several federally required disclosures.

What’s interesting about this is that it takes far less time to open a new account than to make changes to, or close, an existing account.

I understand the need for such precautions, and, unfortunately, they’re necessary, in today’s modern economy, where bank accounts can be hacked and identities stolen. But it’s essentially a “modern” problem. Too many people have no realization that the first true credit card wasn’t issued until 1958 [although that’s in the dark ages for most people].

The simple fact was that, if someone wanted to buy something, they had to pay cash for it. Banking was strictly local. There were essentially only three types of financial crimes, high-level stock and financial swindles, embezzlement, and bank robberies. The growth of commercial credit, amortized mortgages, and, finally, the internet changed everything… because the user convenience and availability also increased access for criminals, with the result that the FTC estimates financial crimes in the U.S. cost the victims $50 billion annually.

And that’s despite all the security systems and procedures.

The bottom line is that when a society gets wealthier and technology improves, there’s more to steal and more ways for criminals to do so, and that means that simple matters like changing accounts become far more complex and time-consuming…and that requires more time and effort.

I don’t know about you, but it seems to me that improved technology results in my having less and less free time and being required to deal with more and more minutiae every year.

Exactly What Was That All About?

The other day I read a “guest” editorial in The Salt Lake Tribune, a moderately liberal paper that’s won a lot of awards for journalism. The editorial was fairly well-written, but I had no idea what the point was, unless the “editorial” was just an expression of frustration and rage (about which I earlier blogged), but all I could figure out was that the writer was clearly unhappy about the conduct of one of the members of the Salt Lake School Board. Even after reading the editorial three times, the only point I could discover was that the writer was upset at the perceived patronizing attitude of the school board member. I had no idea whatsoever what issue was under discussion (and with all the Covid-19 school and teaching related issues, I’ve been following the news in those areas closely). Nor could I determine who had what position and why.

Now, I’ve taught, and I’ve also had a number of children in very different school systems over the years. In all those years, I’ve seen dedicated and knowledgeable educational professionals at every level. I’ve also seen arrogant and patronizing buffoons. I’ve not only seen parents with more knowledge and understanding than the teachers they’re addressing, but also parents who are opinionated, ignorant idiots who just want things their way.

So why did the paper print what amounted to a non-specific rant, with no supporting facts, except for the fact that the school board member replied with a six page letter that the writer didn’t appreciate [because the writer saw it as patronizing], and not even a hint of what the issue was.

I have no idea why it was printed, only that it shouldn’t have been printed in the form in which it was presented. Disagreement is certainly part of life and news, but unless a reader was actually at the meeting and read the written response, I’d defy anyone to decipher what was going on, and even then they might have trouble.

While this was an extreme example, I’ve seen way too much of this kind of editorializing over the past few years, where very angry people assume that everyone knows what their issue is and the basis for their anger. Guess what? Even well informed and educated individuals may not, and, even if they do, they may have reasons for not agreeing, but they certainly can’t support such anger if they don’t know what to support, and many will tend to make up their minds about the writer based on that anger, rather than the facts.

But, of course, that’s what some political figures want… and it’s a very bad example of leadership.

The Lottery…

Shirley Jackson’s famous story – “The Lottery” – is a horror tale about how a town chooses who periodically gets killed for reasons they have long since forgotten. The victim protests that the choosing wasn’t fair, but to no avail.

Right now, amid the Covid-19 pandemic, teachers feel the same way, particularly in states like Utah where school boards are planning face-to-face teaching, starting in two to three weeks, despite the fact that cases and death rates are climbing, not declining. One teacher protesting at the state capitol carried a sign proclaiming: I can teach from a distance. I can’t teach from a coffin.

Too much of the uproar about getting children back in school, face-to-face, concentrates first on the students and second on their parents needing to get back to work (and the economy). In making decisions about when face-to-face teaching will resume, almost no one is asking about the effect on teachers and whether the school systems have the resources to safely resume teaching.

Not only are the resources not there, but in most cases, traditional teaching can’t be resumed without a high risk of contagion. When professional athletic teams, with their millions of dollars, can’t resume even practicing without spreading the disease, just how are underfunded and overcrowded schools supposed to resume classes without spreading the coronavirus?

Add to that the fact that almost 30% of public school teachers are over age fifty and 17% [close to a fifth] are over fifty-five. In Utah, the majority of substitute teachers are retired full-time teachers. At the university level, nation-wide, the situation is even worse, with more than 35% of university faculty being over age fifty-five.

On top of all that, at least here in Utah, both secondary schools and universities are still talking about resuming fall football and basketball.

Welcome to the latest version of Jackson’s lottery.

Masks as Theatre ?

A recent blog comment claimed masks, especially cloth masks, were only “theatre.” That’s simply not true, and you can prove it yourself… but first a few basics.

A cough can travel as fast as 50 mph and expel almost 3,000 droplets in just one go. Sneezes can travel up to 100 mph and create upwards of 100,000 droplets. Several studies found that larger droplets [from someone not wearing a mask] easily carried for more than two meters and as far as six meters. Those droplets and aerosols can hang around for hours, and longer in poorly ventilated areas.

The British medical journal The Lancet recently released a meta-analysis on studies dealing with “person-to-person virus transmission.” Among the many findings was one that masks were an effective way to reduce transmission, since they function as an effective “source control” restricting the flow of droplets and aerosols.

This past July 16th, the CDC released a statement specifically addressing cloth face coverings, stating that they should be used, and that studies showed that they were effective in reducing the spread of Covid-19. Masks block direct airflow, which reduces the amount of virus expelled and the distance it can travel… and that reduces contagion.

And if you’re still skeptical… look at the world map. Places with high masking rates and social distancing are doing MUCH better than we are.

By themselves, masks aren’t a cure-all. They are rated at reducing the risk of virus transmission by roughly 70%, but many flu vaccines don’t do much better. Masks also have one other problem. My mask protects you twice as well as it protects me. In effect, my fate lies more in your hands than mine. Now, that’s always been true in every functioning society, but most people don’t see it or like to admit it. We are indeed our brother, or sister’s keeper.

And that’s a problem in a country where some 40% of the population believes a President whose operating maxim is effectively, “Me first, screw you.”

Now…for that personal proof. Hold your hand fully extended in front of your mouth. Cough, hard. If you’re reasonably healthy, you should be able to feel the airflow from your cough on your fingers. For most people that’s a distance of a little less than three feet. Put on a mask, and do it again. When I do it, and I have fairly strong lungs, I can’t feel any airflow through the mask [mine is cloth, with HEPA filter inserts]. Some airflow will escape through the edges of the mask, but any aerosols or droplets emitted will stay close to the body, and combined with social distancing and adequate ventilation, will effectively protect others.

As for masks being theatre… that’s not quite true. Wearing a mask isn’t theatre, but not wearing one is… and it’s called tragedy.

Doing the Right Thing

“Americans can always be relied upon to do the right thing — having first exhausted all other possible alternatives.”

This quote has often been attributed to Winston Churchill, but there’s no evidence Churchill ever said or wrote it, although one of his biographers suspected that he felt that way, and, historically, the U.S. has certainly acted in that fashion.

A number of the Founding Fathers felt slavery was wrong and should not have been allowed, but, because they allowed it, the result was the prolongation of a barbaric practice, followed by a Civil War, and another 150 years of suffering. At some point, we might actually get around to finishing doing the right thing.

The same could be said of the right to vote for women, and equal pay for equal work, regardless of gender. Or our failure to confront Hitler when it wouldn’t have cost so many millions of lives. It took rivers actually catching fire and air pollution killing people before the U.S. would enact environmental protection legislation. The carcinogenic effects of smoking tobacco were first noticed in 1912, and definitely established by the late 1930s, but the tobacco industry was disputing that evidence well into the 1960s. There are numerous other examples as well, such as automobile seatbelts and lead in paint and gasoline.

And now we have another – the fact that masks definitely reduce the spread and the fatality level from Covid-19. What’s key about this is that the greatest effect of masks is that of keeping the wearer from spreading the contagion.The medical and health professionals can and have documented this, but the President and many state governors won’t mandate masks, and because masks are inconvenient and uncomfortable, all too many people won’t wear them unless they’re mandated.

And, once again, we’re not only not doing what’s right, but adopting strategies that are demonstrably incorrect and dangerous, and which will cause tens of thousands of unnecessary deaths and cases of permanent health damage.

And people wonder why there’s a trend toward authoritarian governance [even though it has an even worse record than democracy]?