In this time of Covid-19, I suspect more than a few of us are ordering items for delivery. In order to be able to get better ventilation while teaching singing, my wife the voice professor needed two enormous floor fans. Since there were no such fans to be had in Cedar City, she ordered them. Given their size, I was the designated assembler.
The first fan arrived. I got everything out of the battered and enormous cardboard box, and tried to make sense of the directions. It soon dawned on me that two critical parts were missing, one of them the lower support for the fan. How it vanished from the box I have no idea, but considering that it was a steel tube nearly three feet long, I definitely couldn’t have misplaced it. So everything went back in the box, and I carted it (literally, since the box declared it was a “two person lift) to the SUV, levered it inside, and drove to Home Depot to return it. That took over an hour, and I reordered the same model (they couldn’t just replace it; they had to refund the money, and then order another new one), which wouldn’t arrive for a week.
In the meantime, fan number two arrived, just slightly smaller. I got the base and fan assembly together, despite the instructions, which insisted that I place the high tension spring inside a tube that was smaller than the spring itself, but when it came to attaching the fan motor assembly to the support structure, I ran into a “small” problem. The support bolt was round on one end and was to be secured in place by a hexagonal nut, which fit into a hexagonal hole. The problem was that to tighten the bolt meant tightening the round end of the support bolt. Even with channel lock pliers, I never could fully tighten it, despite gouging the metal of the bolt head. What idiot designed the end of the bolt that had to be tightened as round? I did manage to get it assembled and working, but I had to set the fan higher because the motor assembly drooped slightly.
Then the replacement for fan number one arrived, with all the parts. Once again, the directions were less than clear. There was no mention of where the support spring went, or the bolt cover assembly, but the biggest problem was that the diagram for the fan motor assembly was printed in faint gray ink on shiny paper. Now, although my vision is about 20/25, the only way I could read the directions was under high illumination with a magnifying glass. But I did get it together, and so far it’s working well.
These are certainly not the only problems I’ve run across in goods requiring assembly, but a little more competence in directions would be useful. And, of course, it’s unlikely that my recently acquired expertise in fan assembly will be of much use when the next item of a different type arrives with similarly inadequate directions.